Privacy Policy

Upshot is a three-person tutoring business. This policy describes what we collect through this website, why, and what we do, and don't do, with it. The short version: we collect the minimum needed to schedule and run tutoring sessions, we never sell it, and you can ask us to delete it at any time.

What we collect

When you book a session, we collect:

• The student's name
• An email address and phone number
• The tutor, subject, date, time, and location preference you choose
• Anything you write in the optional notes field

When you use the contact form, we collect your name, email address, and message. The site never asks for payment information. Payment happens in person.

How it's stored

Booking information is stored in a private hosted database (Supabase, hosted in the United States) that only the three tutors can access, behind a password. Confirmation emails are delivered through our email provider. We keep booking records so tutors can see their schedules and cancel or reschedule sessions; records older than a year are periodically deleted.

How it's used

Your information is used only to:

• Reserve the session you booked and prevent double-booking
• Send confirmation emails to you and your tutor
• Contact you about scheduling changes
• Answer questions you send us

We do not sell, rent, or share your information with third parties for marketing. The only parties that process it are the service providers that make the site work (our hosting, database, and email providers), and they process it solely on our behalf.

Cookies and measurement

Two things measure traffic on this site, and they work differently.

Always on. Vercel Web Analytics counts page views and tells us which pages people read. It sets no cookies, does not follow you to other sites, and does not build a profile of you. Because it cannot identify anyone, it runs without asking.

Only with your permission. Google Analytics and Google Ads set cookies on your device. We advertise on Google, and this is how we find out whether an ad we paid for led to a real booking rather than a stray click. Analytics tells us which pages families spend time on so we can write better ones. These are advertising and analytics cookies, so nothing is set until you press Accept on the banner. Decline and none of it loads. Google receives no name, email address, or phone number from this site in either case, and we do not sell your data to anyone.

Your answer is remembered in your browser, not on our server, so clearing your browser data will make the banner ask again. You can change your mind whenever you like:

Change my cookie choice

Your choices

To see, correct, or delete the information we hold about you or your student, email hello@upshotprep.com from the address you booked with. We'll confirm within a few business days. Note that deleting an upcoming booking cancels it.

Children

Bookings should be made by a parent or guardian, or by students 16 or older. The information we hold about students is limited to what a parent or guardian submits through the booking form.

Changes

If this policy changes, the date at the top of this page changes with it. Material changes will be mentioned by email to families with upcoming sessions.